My Work

Information Technology Leader

I’m an experienced Information Technology leader committed and driven to support business priorities with appropriate IT strategies. Leveraging both IT and business relationships, I help bridge the gap between the two cultures. My passion is leading technical support teams focusing on a sense of urgency, cost control, and willingness to go the extra mile for our customer. I have experience supporting some of Canada’s most well-known brands, and I aspire to bring IT support to the next level.

H&R Block Canada

I’m currently supporting H&R Block Canada as Director, IT Services leading a variety of teams dedicated to Retail IT Operations and Field Support Services. Our focus is the technology within the “four walls of an office” with the priority of uninterrupted service, customer support, and technical improvement.

My profile at @jrmoss